These are interesting times for enterprise content management (ECM). Industry thought leaders have noted the shift from archives for decades-long content retention, to agile collaboration centric cloud toolsets that also empower security and reuse.
Forrester has been assessing the state of the business content services segment of ECM. Business content services emphasizes content creation, policy and reuse—but remains distinct from transactional, high volume content services (like those that support credit card processing).
They used 26 criteria to evaluate 15 of the most significant business content services providers, and identified the leaders.
Find out which providers are leaders in helping information workers to create, collaborate on, share, and find enterprise content.
Download this free research report, The Forrester Wave™: Enterprise Content Management — Business Content Services, Q2 2017.